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Frequently asked questions

Welcome to Escape From Lima if you're travelling to Peru or if you are already here, you might have some questions about tours service and of course Peru itself. Our FAQs are aimed at helping you with any question you may have. Just click on the topic and you'll be able to continue.

Escape From Lima is a tour company which run an unforgettable day trip from Lima. We look to briefly escape from the chaos of the city to the beautiful wonders of Paracas, home to Peru’s Galapagos (Ballestas Islands) and Huacachina. the only natural desert oasis in South America. We offer the perfect option to discover these hidden gems and enjoy the best activities in each place in just a short amount of time!

Check out our 1 Day Tour from Lima for more info!

Yes! Solo travelers make up a good portion of our groups and they have a great time, meeting a bunch of like-minded people that quickly become great friends.

Our tours have no age limits. Travelers have spanned from young children all the way to 70 year old couples! All have one thing in common: wanting to discover and enjoy the wonders outside of Lima.

We recommend booking as soon as you know you when you’ll travel. Our tours can be quite popular so it’s best to secure your spot as soon as possible.

Yes. Your credit card details are 100% secure with booking through our booking system. Our payment processing meet the most stringent of controls regarding credit card data and we are audited every year to ensure it meets the highest standards.

Hostels average $9 a night and private room prices start at $20 depending on the quality of the hostel or hotel. 3 meals (breakfast / lunch / dinner) will average around $12-$20 a day. Large beers generally cost $3-4 and water around about $0.50. Tours are obviously an additional cost.

Our office is located the tourist district of Miraflores in Lima. You can check our address, contact email and phone number on our contact page.

Yes, all day trips purchased can be cancelled, but unfortunately we cannot give you full refunds as we need to cover our own costs involved in refunding including the fees involved. As a result, the following are the percentages that we offer on refund to customers who need to cancel their trip for whatever reason:

Once booked, all passes incur a minimum cancellation fee of 20% of the ticket price.
-Within 7 days of departure: 40% charge of the ticket price
-With 3 days of departure: 60% charge of the ticket price
-Within 24 hours, no show or after departure: 100% charge or NO REFUND of the ticket price.

Remember, the great thing about Escape From Lima is our flexibility, so whilst you may need to cancel your trip now, you can simply change the date of travel. The other option, of course, is to try to transfer your ticket to a friend or somebody else you know.

There is now an official bus service connecting Miraflores to Lima Airport (Jorge Chavez). Airport Express Lima is much safer and cheaper than a taxi. Their luxury buses are equipped with free Wi-Fi and have USB charging ports on every seat. Tickets are $8 one way and a return ticket costs $15.